Responsible Gaming
Gaming Should Be Fun, Not a Financial Strategy
At Rascals Play Gym, we're committed to promoting responsible gaming. Bingo and all forms of gambling should be enjoyed as entertainment only – never as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to participate in gambling activities in the UK. Rascals Play Gym is committed to preventing underage gambling. We use robust age verification processes to ensure all players meet the legal minimum age requirement. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses – trying to win back money you've lost by gambling more
- Hiding gambling activity or lying about how much time or money you've spent
- Neglecting family, friends, work, or school because of gambling
- Gambling with money needed for essentials like bills, rent, or food
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Needing to gamble with increasing amounts to feel the same excitement
- Borrowing money to gamble or cover gambling losses
- Experiencing financial difficulties or debt related to gambling
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or uncomfortable feelings
Self-Help Tools & Limits
Rascals Play Gym and most UK-licensed operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose
- Betting Limits: Control the maximum stake per bet
- Reality Checks: Receive reminders about how long you've been playing
- Time-Out: Take a break from your account for a set period
- Self-Exclusion: Voluntarily exclude yourself from gambling for an extended period
Contact our support team to activate any of these tools on your Rascals Play Gym account.
Get Help – Support Organisations
If you're struggling with gambling, confidential support is available:
United Kingdom
- GamCare – Free counselling, support, and information
www.gamcare.org.uk
Helpline: 0808 8020 133 - GamStop – The National Self-Exclusion Scheme
www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators simultaneously - Gamblers Anonymous – Peer support meetings across the UK
www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Need Help Right Now?
If you or someone you know is struggling with gambling, please reach out for help today. There is no shame in seeking support, and trained professionals are ready to assist you confidentially.
Contact GamCare on 0808 8020 133 (free, confidential, 24/7) or visit www.gamcare.org.uk.
Our Commitment
Rascals Play Gym is committed to responsible gambling and player welfare. We support the UK Gambling Commission's standards and work with GamCare to promote safe, enjoyable gaming. If you have concerns about your gambling or need further assistance, our customer support team is here to help.